Change takes place twice, once on the inside, then on the outside. Josean Siqueira Santos, a seasoned professional with over two decades of unwavering dedication in the realm of technology has brought this change. Josean’s journey began as a tech enthusiast, then turned educator, teaching IT basics to peers and schoolmates. His career transformed at the age of 16 while he was working in a dairy industry, where he dived deeper into IT and Information Security. Now, with more than a year as the Head of Cyber and IS at Sapore SA, he has transitioned from being a service provider in large companies to a corporate client.
Trailblazing Technologist
Josean Siqueira Santos emerges as a seasoned technologist with an illustrious journey spanning more than two decades. From his early days as an IT educator and technical support professional to his current role as the Head of Cyber and IS at Sapore SA, Josean’s passion for technology has remained unwavering. His transition from a service provider in large companies to a corporate client reflects not only his adaptability but also his commitment to navigating challenges with resilience and determination.
In the complex landscape of Sapore SA, Josean’s strategic leadership shines through as he addresses challenges in budgeting, culture, processes, governance, and team dynamics. Undeterred by these hurdles, he steers the organization towards continuous improvement, raising the maturity of Cyber and IS. His relentless pursuit of results and his dedication to adding value underscore not just his professional prowess but also his vision for a technologically advanced and secure future.
Journey from Brazil to Colombia and Beyond
Sapore SA, a 100% Brazilian culinary gem, was founded in 1992 by President Daniel Mendez. Renowned for delivering delicious, homestyle meals of exceptional quality in Corporate Restaurants, the company’s influence spans Brazil and extends into Colombia. Boasting a remarkable daily production of 1.5 million meals and a dedicated team of 18,000 employees, Sapore has emerged as a formidable force in the industry, with an annual revenue of nearly 2.8 billion. Positioned as a reference in its field, Sapore’s relentless commitment to superior service for its 1.5 thousand customers fuels its ambitions for both national and international expansion.
Employee Dedication and Technological Prowess
The synergy between Sapore SA’s dedicated employees and the seamless operation of its technology infrastructure reflects a commitment to excellence. Employee satisfaction is evident in their enthusiasm to serve customers, recognizing the profound impact on daily lives. The well-structured Technology area plays a pivotal role, supporting numerous connections nationwide to maintain the operational integrity of ERP and ITSM.
Strategic departmental separation ensures precision and promptness in delivering services and solutions, underpinned by effective task management and well-designed strategies. Unique communication practices enhance cohesion. In the role of Cyber and IS responsibility, consistent praise and feedback amplify the positive impact across all areas of the company, fostering a culture of continuous improvement.
Culinary Excellence and Ethical Innovation
At the core of Sapore SA’s ethos is an unwavering commitment to generating and capturing value daily, crafting memorable experiences, and enhancing the quality of life within Sapore environments. The mission revolves around innovating the daily lives of customers and delivering quality food experiences in a healthy, safe, and sustainable manner.
Embracing uniqueness is a constant, ensuring a distinctive impact. Aspired leadership and recognition in the food market are pursued with tireless dedication, underpinned by integrity, ethics, and an unyielding quest for service excellence.
Sapore values a spectrum of principles, including:
- Quality of products and services
- Team work
- Quality of life
- Delight our customers
- Human development
- Integrity, ethics and transparency
- Trusting, healthy and lasting relationships
- Creativity, innovation and technological evolution
- Sustainability
Wisdom for Aspiring Entrepreneurs
Josean’s advice for the aspiring entrepreneurs is “study, study and study, when you think you already know a lot about a subject, that you have mastered this subject well and feel comfortable within your Company on a daily basis, then study some more.
Listening to the “older” people is always a great honor to learn not to make mistakes like most people do. Always be humble and close to all sectors of the Company, be friends with all employees, no matter what they do, because this way you become more human”.
